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Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page, your go-to resource for answers to common queries about our products and services. Whether you're a new customer seeking information or a returning client looking for clarification, this page is designed to provide you with clear and concise answers to help enhance your experience with us. Browse through the questions and answers below to find the information you need, and feel free to contact us if your specific inquiry isn't addressed here. We're committed to ensuring that you have the knowledge and support necessary to make the most of your interaction with our offerings.

  • What is a Memorial Plaque?
    Our Memorial Granite Plaques are made from granite, a durable and hard natural stone. they are specifically designed to commemorate and honor individuals who have passed away. These memorial plaques are often used in various settings, including cemeteries, memorial gardens, and other places where people wish to create a lasting tribute to a loved one.
  • What is the Difference Between an Urn and a Keepsake?
    An Urn is any container used to hold a person’s cremated remains. Traditionally though, urns are vase-shaped containers with lids and were made from ceramic, glass, metal, and wood. There are almost as many kinds of urns as there are styles of urns. Urns range in size, material, and style. A Keepsake Urn is a small memento or token meant to symbolize a memory of a significant person, place, or event. A memorial keepsake is a small item that represents, often quite literally, a person who has passed. They’re meant to be kept in a special place or on display so you can remember your lost loved one
  • Whats is Memorial Jewelry used for?
    Memorial Jewelry is also known as Ash Jewelry or Cremation Jewelry allows you to keep a small amount of your loved ones remains with you at all times, so it serves as a way to hold their memory, their life story, and their spirit close to you.
  • What are Ceramic Headstone Pictures Used for?
    Ceramic Headstone Pictures are used on headstones, our granite plaques, cremation walls, urns, outdoor shrines etc. They serve as touching reminders to all who visit graveside or the loved ones they are there to honour. Oval ceramic portraits are available in vertical or horizontal position. The oval shape is the most popular and it can be seen on many headstones, grave markers
  • How are Ceramic Headstone Pictures made? And how long do they last?
    Ceramic Headstone Pictures are made of porcelain and treated in a special oven at high temperatures for hours to ensure the quality and permanence of the image over many decades. These products are designed to last for many years and to withstand all types of weather conditions. They are treated with a special enamel.
  • I've just purchased a Ceramic Headstone Picture, how do I install it?
    Installing your porcelain picture takes only a few minutes, it couldn’t be easier. We advise our customers to use Tec7 glue which you can get at any DIY store. ​ Step one- Make sure that the area you are placing the porcelain on is clean. Step two- position your porcelain picture in the space where you would like it to be, mark this space clearly with pencil or masking tape. Step three- spread a thick layer of Tec7 glue on the back of your porcelain picture. Leaving a one centimetre gap from the edge so that the glue does not spill out too much past the edges when pressed down. Step four- With the glue now on your picture, place the picture in the position that you have already marked out clearly, adjust if needed, and press down firmly so that the porcelain sits directly on the surface without any gaps. Step five- you may need some wet wipes for around the edges of the picture, as glue may spill out. With the wipes, gently wipe away any excess glue.
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